{"id":11390,"date":"2026-07-23T17:16:12","date_gmt":"2026-07-23T15:16:12","guid":{"rendered":"https:\/\/www.synlab.fr\/alpigene\/?page_id=11390"},"modified":"2026-07-23T18:12:03","modified_gmt":"2026-07-23T16:12:03","slug":"approche-qualite","status":"publish","type":"page","link":"https:\/\/www.synlab.fr\/alpigene\/a-propos\/approche-qualite\/","title":{"rendered":"Notre approche qualit\u00e9"},"content":{"rendered":"<div class=\"container block-texte_image\">\n\n\t\t\t<div class=\"block-texte_image-contenu order-0\" style=\"--widthContenu:60%\">\n\t\t\t<h2>D\u00e9marche qualit\u00e9<\/h2>\t\t\t<article><p>Le laboratoire Alpig\u00e8ne a mis en place une d\u00e9marche qualit\u00e9 depuis de nombreuses ann\u00e9es. Celle-ci \u00e9volue aujourd\u2019hui avec le d\u00e9ploiement de l\u2019approche processus appliqu\u00e9e \u00e0 l\u2019ensemble de nos activit\u00e9s. Notre syst\u00e8me de management de la qualit\u00e9 repose sur des valeurs fondamentales que sont :<\/p>\n<ul>\n<li><strong>La Qualit\u00e9<\/strong> : c&rsquo;est r\u00e9pondre \u00e0 la demande du patient et de l\u2019ensemble du personnel m\u00e9dical charg\u00e9 de prodiguer les soins aux patients, et donc avoir une capacit\u00e9 d&rsquo;\u00e9coute. Cette volont\u00e9 est traduite dans les faits par l\u2019engagement du laboratoire \u00e0 se conformer aux bonnes pratiques professionnelles et au syst\u00e8me de management de la qualit\u00e9.<\/li>\n<li><strong>L\u2019Efficacit\u00e9<\/strong> : elle se traduit en terme de d\u00e9lai de r\u00e9ponse et de prix ; c&rsquo;est la capacit\u00e9 du laboratoire \u00e0 s\u2019organiser et \u00e0 r\u00e9unir les moyens optimums pour une r\u00e9alisation dans les d\u00e9lais annonc\u00e9s, au meilleur co\u00fbt.<\/li>\n<li><strong>La Communication<\/strong> : la communication interne et externe doit \u00eatre comprise par tous les interlocuteurs du laboratoire, et \u00eatre accompagn\u00e9e d&rsquo;une explication et d\u2019une formation si n\u00e9cessaire.<\/li>\n<li><strong>La Confiance<\/strong> : elle traduit la volont\u00e9 de toujours avertir des non-conformit\u00e9s, des incertitudes, de d\u00e9clarer tous les incidents et r\u00e9clamations clients ou fournisseurs et aussi la volont\u00e9 d\u2019am\u00e9liorer continuellement nos prestations.<\/li>\n<li><strong>La Consid\u00e9ration<\/strong> : c&rsquo;est d&rsquo;\u00e9voluer dans le respect des patients et d\u2019autres partenaires.<\/li>\n<\/ul>\n<\/article>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\n\t\n\t\t<div class=\"block-texte_image-illustration order-1\" style=\"--widthImage:40%;\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.synlab.fr\/alpigene\/wp-content\/uploads\/sites\/128\/2026\/07\/RS15807_AdobeStock_606123406_lpr.jpg\" alt=\"Portrait of happy black female scientist in lab looking at camera.\"\/>\n\t\t<\/div>\n\n\t\n\t\t\n<\/div>\n\n\n\n\n\t\n\t\n\n\n\n<div class=\"container-fluid block-separateur\" style=\"--heightDesk:15px;--heightMob:15px;\">\n\n    \n    \n<\/div>\n\n<div class=\"container block-texte_image\">\n\n\t\t\t<div class=\"block-texte_image-contenu order-1\" style=\"--widthContenu:60%\">\n\t\t\t\t\t\t<article><p>La Direction d\u2019Alpig\u00e8ne veille \u00e0 ce que chaque membre du personnel s\u2019engage :<\/p>\n<ul>\n<li>A poursuivre les efforts dans la mise en place des bonnes pratiques professionnelles afin de garantir la qualit\u00e9 des r\u00e9sultats rendus<\/li>\n<li>A respecter le syst\u00e8me de management de la qualit\u00e9<\/li>\n<li>A satisfaire au mieux les patients et les diff\u00e9rents partenaires d\u2019ALPIGENE<\/li>\n<li>A poursuivre la politique d\u2019\u00e9largissement des activit\u00e9s<\/li>\n<li>A se conformer \u00e0 la norme NF EN ISO 15189 et aux documents de r\u00e9f\u00e9rence rattach\u00e9s.<\/li>\n<\/ul>\n<\/article>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\n\t\n\t\t<div class=\"block-texte_image-illustration order-0\" style=\"--widthImage:40%;\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.synlab.fr\/alpigene\/wp-content\/uploads\/sites\/128\/2026\/07\/mains_collaboration_accord_partenariat.jpg\" alt=\"mains_collaboration_accord_partenariat\"\/>\n\t\t<\/div>\n\n\t\n\t\t\n<\/div>\n\n\n\n\n\t\n\t\n\n\n\n<div class=\"container-fluid block-separateur\" style=\"--heightDesk:30px;--heightMob:30px;\">\n\n    \n    \n<\/div>\n\n<div class=\"container block-texte_image\">\n\n\t\t\t<div class=\"block-texte_image-contenu order-1\" style=\"--widthContenu:100%\">\n\t\t\t<h3>\u00c0 lire aussi :<\/h3>\t\t\t<article><p><a href=\"https:\/\/www.synlab.fr\/alpigene\/a-propos\/\">&gt;&gt; \u00c0 propos d&rsquo;Alpig\u00e8ne<\/a><\/p>\n<\/article>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\n\t\n\t\t\n<\/div>\n\n\n\n\n\t\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":15,"featured_media":0,"parent":11094,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11390","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - 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